The Bewley family is at the heart of the operation, with Aaron supported not only by his father Jonathan's long and respected experience, but also by his mother Kate's creative flair with her floristry, and his wife Amber's passion for a diverse choice of options, both traditional and eco-friendly, so that each family has the opportunity to have a bespoke service of their choosing.
The care and kindness offered by this highly respected local family is often described as similar to a friend at a time of need, rather than a funeral service.
Aaron joined the the firm in 2001 and began in the role of supporting the planning and coordination of funerals, learning the trade skills and traditions from his father.
In more recent years, he has taken up a more leading role in the business and has devoted himself to working closely with each family, to ensure their wishes and needs are met in the best possible way.
Out of hundreds of funeral directors nationally, Aaron was a finalist for Funeral Director of the Year category at the Good Funeral Awards 2015.
Jonathon has been in the funeral profession for over 30 years, with a wealth of experience and knowledge of the trade and importantly the local communities he has served In Wiltshire during that period.
Though Jonathon has taken a more 'semi retired' role in the last few years, he still remains a key role in the business ensuring quality standards remain high as expected from the families who seek their services.
Kate has over 25 years experience in floristry. She gained her professional qualifications from Lackham college and quickly followed this by opening and managing her own floristry business. Kate now commits her expertise to creating floral tributes arranged to convey the thoughts of our families.
Her conscientiousness together with her natural feel for design creates the most beautiful and spectacular floral arrangements on request.
Sarah joined the Bewley & Merrett team in the autumn of 2015 bringing with her significant experience in administration, customer services, sales and marketing gained from her previous work in the medical sales arena.
Her main role here as Funeral Assistant is providing support to Aaron in the arrangement and coordination of funerals, ensuring everything runs smoothly and importantly meets the families expectations on the day. She will often be the first point of contact on the phone or e-mail and is fully focused on providing a first class considered service to individuals and families at their time of need.
Sarah also assists with pre-paid funeral plans queries, providing information and estimates on request.
Amber's work history has always evolved around providing fantastic customer services. Over the years she has keenly developed her skills and experience in business, procurement and facilities management and joined the family firm as business manager in 2014.
Part of her role is to provide administration support to Aaron so he can focus all his attention on the family's requests, as well as developing the products and services of the business so that families have both traditional and contemporary funeral options.
Rosie, Aaron's sister and Jon and Kates eldest daughter, also provides administrative support to the firm and focuses mainly on the coordination of donations that are received in memory of the deceased.
Rosie understands the importance of bequests given to the various charities chosen by our families and ensures that donations are acknowledged and sent on to the relevant charities promptly.
No funeral directors can be truly successful without a great team!
Led by Aaron, they have a small team of gentlemen who provide a sensitive and respectful service to the families on the day of the funeral.
Many have worked with Jonathon and Aaron for many years and are loyal and dedicated and provide mentoring support to the newer members of the team.