Collection and Preparation
We advise all families to contact us immediately when a death does occur. In many cases now when people pass away in hospital, it is not necessary for us to attend immediately, but our staff can give the helpful advice needed to put your mind at ease, and to ensure that the family are aware of everything that needs to be done.
Once the deceased is received into our care we will prepare them for the funeral in accordance with your wishes. Prior to the funeral, many relatives and friends choose to visit their loved one in one of our chapels of rest. In such cases more extensive preparation is carried out in the form of embalming. In most cases, this will enable you to visit up to the day of the funeral.
The deceased may be attired in one of our special gowns or you may prefer to provide us with clothing for the deceased. Please advise us of anything specific regarding the appearance of your loved one and we will do our best to meet your wishes.